Help - Privacy Statement

Information

Bro Myrddin Housing Association respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a resident of Bro Myrddin or visitor to our website.

Our Commitment to Privacy

Is my visit to this website anonymous?

Yes! Your visit to our site is anonymous (no personal information about you is recorded or gathered) unless you place an order, fill in a survey or other form requesting information.

Each time you visit our web site, our system automatically recognises your domain name, but not your specific e-mail address.

What's a domain name?

Your e-mail address might look like "another@yahoo.com", our system only recognises "yahoo.com" but not "another").

If you have provided us with your e-mail, postal address or telephone number and do not want us to contact you in the future, please write to us at the e-mail or postal address below or call us on 01267 232714. We will then ensure that we do not process your contact information for purposes not connected with your initial enquiry.

Cookies and Traffic Logs

We use cookies on our Website to collect limited personal information. These cookies are used to assist in the delivery of services to you and for some technical reasons such as accessing password protected areas of our site. You can use your browser software to restrict or to refuse to accept these, or at a later point in time, to remove them. We do not pass on information gathered from these cookies to any third party without your express consent. Cookies will not be used where the data can be obtained anonymously.

Online Survey of website usage

We conduct an online survey of website usage. This is used to gauge our service, collect demographic information and other information that we may find useful to help us improve the service provided by the web site. The survey method deposits a cookie on visitors' computers. The cookie is used to count the total number of unique visitors who are accessing the website over a particular period of time.

What's a Cookie?

A cookie is small file placed on a user's computer by a Website, which logs information about the user and their previous/current visits for the use of the site next time the user makes contact. More information about cookies can be found in Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003 which can be accessed by going to the Information Commissioner's website and following the relevant link.

What are Traffic Logs

We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Your Rights - The Data Protection Act 1998

Our privacy statement covers Bro Myrddin Housing Association and its website. Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so or the law requires/permits it.

Bro Myrddin Housing Association is committed to respecting your privacy. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used for the purpose for which it was originally collected or compatible purposes.

Please be advised that any information, unless stated otherwise, will be sent to us via the open internet and is therefore not secure during transmission to us. This is because your information may pass from your contact pc to an internet service provider and then via other providers to Bro Myrddin Housing Association, much in the same way as most e-mail correspondence.